Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Browncord Kenya collects, uses, and protects your personal information when you use our platform. By using our services, you agree to the practices described in this policy.
1 Information Collection
1.1 Personal Information
When registering on the Platform, we collect certain personal information such as your name, email address, phone number, and any other information you provide voluntarily.
1.2 Payment Information
If you choose to use payment processing services on the Platform, we may collect your payment information including transaction details. We do not store card details — all payments are processed securely through our payment partners.
1.3 Usage Information
We may automatically collect certain information about your use of the Platform, including IP addresses, device information, and browsing activity. This helps us improve the Platform and provide a better user experience.
2 Information Use
2.1 Service Provision
We use the personal information you provide to register and authenticate your account, enable communication with customers, and facilitate the provision of services through the Platform.
2.2 Payment Processing
If you use payment processing services, we may use your payment information to facilitate transactions, process payments, and prevent fraudulent activities.
2.3 Communication
We may use your contact information to send you administrative and promotional messages related to your account and the Platform. You can opt out of promotional communications at any time.
2.4 Analytics and Improvement
We may use aggregated and anonymized data for analytical purposes to understand user behavior, improve the Platform's functionality, and enhance our services.
3 Information Sharing
3.1 Service Providers
We may share your personal information with third-party service providers who assist us in operating the Platform. These providers are contractually obligated to handle your information securely and use it solely for the purposes outlined in this Policy.
3.2 Legal Compliance
We may disclose your personal information if required by law or to comply with a court order, legal process, or government request.
3.3 Business Transactions
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction.
4 Data Security
We take reasonable measures to protect the security of your personal information. However, no data transmission or storage system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate measures to protect against unauthorized access.
5 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
6 Third-Party Links
The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
7 Children's Privacy
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us and we will take steps to remove the information.
8 Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Policy on the Platform or sending you an email notification. It is your responsibility to review this Policy periodically for any updates.
9 Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:
